Frequently asked questions

Can I program it?

Yes. You can combine movements and create routines for the robot to perform.

Which colours are available?

Grey and pink.

Which language does it understand?

It understands simple English commands. You can also use the remote control.

Does it need batteries?

The robot includes a rechargeable battery and USB cable. The remote uses 2 AAA batteries, not included.

What age is it for?

Ages 6 and up. Not suitable for children under 3. Adult supervision is required.

Is shipping free?

Yes, standard tracked shipping is free to supported destinations in Spain, Europe and the USA. See the shipping policy for destinations and delivery times.

Can I return it?

You have 30 calendar days after delivery to request a return without giving a reason. See the returns policy for the process and return shipping costs.

What warranty is included?

Robot dog provides a 3-year commercial warranty against manufacturing defects under normal use, without limiting your statutory rights. See the returns and warranty policy for details.

How can I contact you?

24-hour customer support at support@robotdog.es.